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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Christina Combs

Christina Combs

October 10, 2025

5  out of  5
rating by Christina Combs
"State Farm is a great insurance company. They have some of the absolute best employees. Hannah Malcomson being one of the best for sure. If you have not stopped by or called for your quote yet, you’re missing out and paying too much for insurance benefits!"
We responded:
"Thank you so much for taking the time to share this with us, Christina! We are so happy to hear that your experience with our State Farm agency has been so positive! We appreciate you and your support so much! - Laura"
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Cindy

October 2, 2025

5  out of  5
rating by Cindy
"I have used State Farm for many years. I’ve needed help with a claim and Deb went above and beyond for me. It’s was so easy to get the answers I needed."
We responded:
"Cindy, I am so happy to hear that Deb went above and beyond for you! I appreciate you taking the time to share this. Thank you so much! - Laura"
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R Parks

October 2, 2025

5  out of  5
rating by R Parks
"A switched my car insurance to State Farm and was impressed by the savings. Shelley was very helpful and friendly throughout the process."
We responded:
"Thank you for the kind words about Shelley! We are so happy she took such great care of you. My team and I are always here to help! - Laura"
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Kristin Gray

October 1, 2025

5  out of  5
rating by Kristin Gray
"Great rates and great customer service from Shelley! She was the best!"
We responded:
"Thank you for taking the time to share this, Kristin! We appreciate you! - Laura"
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Austin Hamilton

September 4, 2025

5  out of  5
rating by Austin Hamilton
"By far the best insurance experience I’ve had! Laura’s team not only helped me save money for BETTER coverage than I’ve had, but they intentionally helped me save more without me having to ask about discounts. They have been super helpful with anything I’ve asked for since starting business with them. I highly recommend you go in for a quote, you will come out with their coverage I promise you that!"
We responded:
"Austin, I so appreciate you taking the time to share your experience with our State Farm team. Providing outstanding service to our customers and helping them save on their insurance when possible is so important to us. Glad to have you with us! - Laura "
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Greg Lewis

September 4, 2025

5  out of  5
rating by Greg Lewis
"Without a doubt the easiest process of working with an insurance company I have ever had. Switched from Farm Bureau immediately after seeing the incredible rates! I saved $75 a month. The people could not have been friendlier!! Highly recommend Laura Feltner-State Farm Insurance!!"
We responded:
"Greg, thank you so much for sharing this with us! We appreciate you and your business. We look forward to working with you for years to come! - Laura"
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Jonathan Helton

August 28, 2025

5  out of  5
rating by Jonathan Helton
"A+"
We responded:
"Jonathan, thank you so much for the five stars and the A+! We appreciate you. - Laura"
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Amy Callahan

August 28, 2025

5  out of  5
rating by Amy Callahan
"I’ve had an outstanding experience with Laura Feltner- State Farm Insurance Agency. Their customer service is top-notch — friendly, professional, and always quick to respond."
We responded:
"Amy, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - Laura"
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Regina Stone

August 26, 2025

5  out of  5
rating by Regina Stone
"Laura Feltner’s State Farm has the best rates in Hazard and we’ve had insurance through a couple in Hazard as well as outside of Hazard. Her staff is so helpful and friendly. We always call our payment in and I often speak with Stacy Callahan or Suzanne Tucker and they’re both so sweet and helpful."
We responded:
"Regina, thank you so much for for sharing your positive experience with our State Farm Agency! My team and I are always here to help. Please don't hesitate to reach out if you need anything! - Laura"
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taylor Callahan

August 20, 2025

5  out of  5
rating by taylor Callahan
"Great place everyone is very helpful and easy to talk to top notch costumer service !"
We responded:
"Love this, thank you for such a great review Taylor. We appreciate you"
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Roland Combs

August 5, 2025

5  out of  5
rating by Roland Combs
"Kim is very kind and helpful!"
We responded:
"Roland, I appreciate you sharing this about Kim! My team and I will always be here for you in your time of need. Thank you! - Laura "
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Bodie Bentley

August 5, 2025

5  out of  5
rating by Bodie Bentley
"I spoke with Kim about a quote and she was very nice and super helpful."
We responded:
"Bodie, thank you for your kind review. We appreciate your time and support! - Laura"
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Travis Perry

August 4, 2025

5  out of  5
rating by Travis Perry
"Trayten woods gave me a call to see if you could save me some money on car insurance and home Insurance. Gave me A quote and what ya know they saved me some money. Easy and awesome to work with!!!"
We responded:
"Travis, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Laura"
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Allen Rice

August 1, 2025

5  out of  5
rating by Allen Rice
"Great experience! Fast, friendly, and professional service. Thank you, Shelly Watts"
We responded:
"Thank you for sharing, Allen! I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Laura "
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Stephanie Miller

August 1, 2025

5  out of  5
rating by Stephanie Miller
"Love this company. The people are great. Shelly was amazing and right on top of things."
We responded:
"Stephanie, we are so happy to hear that Shelly took great care of you! Thank you so much for sharing. We appreciate you and your business! - Laura"
Profile photo of Stephanie Miller

Stephanie Miller

August 1, 2025

5  out of  5
rating by Stephanie Miller
"Love this company. The people are great. Shelly was amazing and right on top of things."
We responded:
"Stephanie, we are so happy to hear that Shelly took great care of you! Thank you so much for sharing. We appreciate you and your business! - Laura"
Profile photo of Dylan Howard

Dylan Howard

August 1, 2025

5  out of  5
rating by Dylan Howard
"Highly recommend Suzy! She was great and eager to help"
We responded:
"Dylan, thank you so much for taking the time to share your positive experience with Suzy! My team and I are always here to help. - Laura"
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Jailon Napier

July 24, 2025

5  out of  5
rating by Jailon Napier
"Mia hall was the best help I’ve had in ages!"
We responded:
"Jailon, Thank you so much for taking the time to share your experience with Mia! We are here for you always! - Laura "
Profile photo of James Combs

James Combs

July 24, 2025

5  out of  5
rating by James Combs
"Mia is a great worker and done a good job"
We responded:
"James, So glad to hear about your experience with Mia - she is a great worker indeed! Appreciate you! - Laura "
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Holly Morris

July 14, 2025

5  out of  5
rating by Holly Morris
"Couldn't recommend State Farm enough. Stacy has always been professional and great to speak with."
We responded:
"Holly, Thank you so much for the wonderful review! We’re so glad to hear that Stacy has been helpful and professional—it means a lot to have your trust. We truly appreciate your recommendation and look forward to continuing to serve you! - Laura"
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Dave Sizemore

July 10, 2025

5  out of  5
rating by Dave Sizemore
"Great service!"
We responded:
"Dave, thank you so much for choosing us for your insurance needs! - Laura"
Profile photo of Kimberly Feltner

Kimberly Feltner

July 1, 2025

5  out of  5
rating by Kimberly Feltner
"Very nice customer service and very helpful"
We responded:
"Kimberly, it is always our mission to always provide you with excellent customer service. Thank you so much for the kind words! - Laura"
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Sherry Sherman

June 27, 2025

5  out of  5
rating by Sherry Sherman
"The staff is wonderful at what they do! Shelley explained everything in detail and it was a great experience! Will definitely recommend this office!"
We responded:
"Sherry, my team and I appreciate the recommendation! I'm so glad we have been able to give you such a great experience with our State Farm Agency. Thank you for sharing this with us! - Laura"
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Danny Maggard

June 27, 2025

5  out of  5
rating by Danny Maggard
"Shelley Watts was very helpful & made my experience getting life insurance easy & simple. She was very professional & polite, & I’ll will definitely recommend State Farm to my friends."
We responded:
"Danny, I am so happy to hear that Shelley took such great care of you. We appreciate you and the recommendation! Thank you so much. - Laura"
Profile photo of Jonathan Eversole

Jonathan Eversole

June 25, 2025

5  out of  5
rating by Jonathan Eversole
"Amazing people amazing service! Fast friendly! They go above and beyond for everyone!"
We responded:
"Jonathan, thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Laura"